Effective date: August 12, 2026
These Terms of Service ("Terms") govern your access to and use of DougLore, including douglore.com, our AI character generation tools, account features, credits, subscriptions, and related services (collectively, the "Service").
By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
Eligibility and accounts
You must be legally able to enter into these Terms. If you use DougLore on behalf of an organization, you represent that you have authority to bind that organization.
Some features require an account. You agree to provide accurate information, maintain the security of your sign-in method, and promptly notify us at support@douglore.com if you suspect unauthorized access.
You are responsible for activity performed through your account unless caused by our breach of these Terms or applicable law.
The Service
DougLore helps writers and other storytellers generate and develop fictional characters, including personalities, motivations, backstories, relationships, conflicts, arcs, and story hooks.
We may add, change, suspend, or discontinue features. We do not guarantee that every feature or AI model will remain available or produce the same kind of result over time.
Credits and usage
Certain actions consume credits. The number of credits required is shown in the Service and may differ by action. At the effective date, a complete character generation uses 2 credits and a focused section rewrite uses 1 credit.
Credits:
- Have no cash value and cannot be transferred or resold
- Are used according to the balance and expiration rules shown at purchase
- May expire at the end of their stated validity period
- May be corrected or removed if issued through error, fraud, chargeback, or abuse
- Are not a bank account, stored-value account, or cryptocurrency
Promotional or welcome credits may have additional limits and may be changed or discontinued.
Subscriptions and payments
Paid plans and one-time credit packs are described on the Pricing page. Prices, included credits, billing intervals, and applicable taxes are shown before purchase.
Payments are processed by Waffo or another provider identified at checkout. By submitting a purchase, you authorize the provider to charge the selected payment method.
Recurring subscriptions
A recurring subscription renews automatically at the stated interval until canceled. You may cancel before the next renewal through available account controls or by contacting support@douglore.com. Cancellation prevents future renewals and normally takes effect at the end of the paid period.
Price changes
We may change prices or plan features. Price changes to recurring subscriptions will apply from a future renewal after reasonable notice where required by law.
Refunds
Except where required by law or expressly stated at checkout, purchases are non-refundable after credits have been granted or used. If you believe a charge is incorrect or the Service failed to deliver a purchase, contact support@douglore.com with the transaction details.
Your inputs and generated content
You retain any rights you have in the story briefs, instructions, and other content you submit ("Inputs"). As between you and DougLore, and to the extent permitted by applicable law, you may use the character profiles and other content generated for you ("Outputs") for personal or commercial creative projects.
You grant DougLore a limited license to host, process, transmit, and display Inputs and Outputs only as needed to operate, secure, and improve the Service and to comply with law.
You are responsible for ensuring that your Inputs and your use of Outputs do not violate law, these Terms, or the rights of others.
AI-specific limitations
AI Outputs may be inaccurate, incomplete, offensive, or similar to content generated for other users. You must review Outputs before relying on or publishing them.
DougLore does not guarantee that Outputs are unique, factually correct, non-infringing, or suitable for a particular purpose. The Service is a creative assistance tool, not legal, medical, financial, or other professional advice.
Do not use DougLore to make decisions about real people that could affect their rights, safety, employment, credit, housing, education, insurance, legal status, or access to essential services.
Acceptable use
You may not use the Service to:
- Break applicable law or violate another person's rights
- Submit content you do not have permission to use
- Generate or distribute sexual content involving minors or facilitate child exploitation
- Threaten, harass, defame, exploit, or facilitate violence against real people
- Create malware, phishing, fraud, credential theft, or unauthorized surveillance
- Attempt to access accounts, systems, prompts, models, or data without authorization
- Bypass usage limits, payment controls, safety measures, or rate limits
- Scrape, resell, copy, reverse engineer, or overload the Service except where law expressly permits
- Use automated methods to create an unreasonable load or provide the Service to third parties without permission
We may investigate suspected abuse and limit or suspend access to protect the Service and its users.
DougLore intellectual property
DougLore and its licensors retain all rights in the Service, including its software, interface, branding, documentation, and underlying technology. These Terms do not transfer ownership of the Service to you.
You may not use DougLore's name, logo, or branding in a way that suggests sponsorship or endorsement without written permission.
Feedback
If you send feedback or suggestions, you grant us permission to use them without restriction or compensation. This does not give us ownership of your Inputs or Outputs.
Privacy
Our Privacy Policy explains how we collect and process information. By using the Service, you acknowledge that policy.
Suspension and termination
You may stop using DougLore at any time. You may request account deletion by contacting support@douglore.com.
We may limit, suspend, or terminate access if you materially violate these Terms, create risk or legal exposure, fail to pay amounts due, or use the Service in a way that could harm users, providers, or DougLore. Where reasonable, we will provide notice and an opportunity to resolve the issue.
Disclaimers
To the fullest extent permitted by law, the Service is provided "as is" and "as available." We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.
Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.
Limitation of liability
To the fullest extent permitted by law, DougLore and its operators, affiliates, suppliers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, business opportunity, or creative work arising from the Service.
To the fullest extent permitted by law, our total liability for claims relating to the Service will not exceed the greater of (a) the amount you paid to DougLore during the 12 months before the event giving rise to the claim or (b) USD $50.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
Indemnity
To the extent permitted by law, you agree to defend and indemnify DougLore and its operators against claims, losses, and reasonable expenses arising from your Inputs, your use of Outputs, your violation of these Terms, or your violation of another person's rights.
Changes to these Terms
We may update these Terms to reflect changes to the Service, providers, law, or risk. We will post revised Terms and update the effective date. If a change materially affects your rights, we may provide additional notice. Continued use after the effective date of revised Terms means you accept them.
General terms
These Terms and the Privacy Policy form the entire agreement between you and DougLore regarding the Service. If a provision is unenforceable, the remaining provisions remain effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a reorganization, financing, merger, acquisition, or transfer of the Service.
Applicable mandatory consumer laws remain unaffected. Any governing-law or dispute rules that may apply will depend on the legally responsible DougLore operator and your location. Contact us before filing a claim so we can try to resolve the issue informally.
Contact
Questions about these Terms can be sent to:
Email: support@douglore.com
Website: douglore.com